Whim Supply Privacy Policy
Last Updated: 1 April 2025
This Privacy Policy describes how Whim Supply ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website hosted on Google Sites (the "Site") or purchase products from us.
1. Information We Collect
We collect information you provide directly to us and information collected automatically.
Information You Provide:
Order Information: When you place an order for any product, we collect information necessary to process it, such as your name, shipping address, billing address, email address, and phone number (optional).
Communications: If you contact us directly, we may receive additional information about you.
Payment Information: We use Stripe as our third-party payment processor. We do not directly collect, store, or process your credit card or payment details. When you make a purchase, you provide your payment information directly to Stripe. Stripe's use of your personal information is governed by their privacy policy, which you should review.
Information Collected Automatically:
Google Sites: Our Site is hosted on Google Sites. Google may collect certain information automatically when you visit the Site, such as your IP address, browser type, device information, pages viewed, and interaction data. This collection is subject to Google's Privacy Policy. We may have access to aggregated or anonymized data through Google Sites analytics.
Cookies: Google Sites may use cookies and similar tracking technologies to operate and personalize the Site. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect (excluding payment details handled by Stripe) primarily to:
Process and fulfill your orders for products, including shipping.
Communicate with you about your order, respond to inquiries, and provide customer support.
Send occasional promotional emails or updates if you opt-in (you can opt-out at any time).
Improve our Site and product offerings (using aggregated/anonymized data where possible).
Comply with legal obligations and prevent fraud.
3. How We Share Your Information
We limit sharing of your personal information:
Payment Processor: We share necessary order information (like amount and order ID, but not full payment details) with Stripe to process payments.
Shipping Carriers: We share your name and shipping address with shipping carriers to deliver your order.
Google: As our Site host, Google has access to data as described in their Privacy Policy.
Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred.
We do not sell your personal information.
4. Data Security
We implement reasonable measures to help protect your personal information. However, please be aware that no electronic transmission or storage system is 100% secure. We cannot guarantee the absolute security of your information. Your use of the Site and provision of information is at your own risk. Information submitted to third parties like Stripe and Google is subject to their respective security practices.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, such as processing your orders and complying with our legal obligations (e.g., for accounting purposes), unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your jurisdiction (e.g., Hong Kong), you may have certain rights regarding your personal data, such as the right to access or correct the information we hold about you. Please contact us if you wish to inquire about these rights. We will respond to requests in accordance with applicable law.
7. Third-Party Links and Services
Our Site relies on third-party services (Google Sites, Stripe) and may contain links to other websites. This Privacy Policy does not apply to the practices of third parties that we do not own or control. We encourage you to review the privacy policies of any third-party services or websites you interact with. We are not responsible for the privacy practices or content of these third parties.
8. Children's Privacy
Our Site and products are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on the Site and updating the "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: whimsupply@gmail.com